Acronis Cyber Protect 15 virtual machine backup not working when using shared mode virtual disks vhds
Case When you apply and run an Acronis Cyber Protect backup against a virtual machine which is part of a guest cluster which makes use of virtual disk shared files of type .vhds (VHD Set), you run across the following error. Activity succeeded with warnings. Activity 'Preparing for backup of virtual machine' succeeded with the following warning 'Windows error: (0xC05CFF0A). The requested operation cannot be performed on the virtual disk as it is currently used in shared mode. Or the error may state something along the lines of: "Failed to open virtual disk file '.vhds'. Unknown format of the virtual disk." The same error as above can occur in virtual machine backup of virtual machines which include a .vdhx shared disk. Solution The above error is by design when you are attempting a virtual machine backup to virtual machine which does not have an Acronis backup agent installed, as per https://kb.acronis.com/content/68573 . According to Acronis, as of July 2...